Monday, September 05, 2005


W H Smith, that long lost cause, may be doing something right at last.

This morning I went seeking both Psychologies and Wonderland (wonderful picture, Huw, you look like Adam Adamant), having been misled by various news items about their respective launches in the media section. When I could find neither I asked, more in hope than expectation, the gent on the till if he knew when they were due out. One he had in his head and the other he got a colleague to phone the dispatch office for information -- which came back immediately. I was impressed with this level of service and helpfulness.

The dates are September 7 for Psycho and September 8 for Wonder.


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